News



General Terms & Conditions Revised Guide

Date
2021-08-10
Views
84

Dear valued customer,

Thank you for choosing KINX services.
We would like to inform you that the following sections below in the General Terms & Conditions has been amended.

We ask that you read the changes to the amendments before using the services.

Amended Sections of the General Terms & Conditions
- Article 4 Clause 2
- Article 4 Clause 3
- Article 4 Clause 4
- Article 2 Clause 6




Current Terms Revised Terms


4. Term and Termination

4-2.
…(omit)… However, if either Customer or KINX violates the obligations of the contract or has serious negligence on the violation, Customer/KINX shall first notify the other party in writing of the violation, and both parties shall use reasonable efforts to resolve such issues.

4-3.

KINX shall suspend the use of the Customer’s Service from the date of termination requested by Customer when the application for termination is completed pursuant to above.…(omit)…




4. Term and Termination

4-2.

(same as on the left)



4-3. (new added)

In colocation service, the standard power supply per each rack shall be limited to 2.8kW (220V). If the Customer exceeds more than 10% of the contracted power, KINX shall notify Customer either i)to relocate Customer’s equipment, ii)charge additional power cost to Customer based on its actual power consumption.


4-3 → 4-4

KINX shall suspend the use of the Customer’s Service from the date of termination requested by Customer when the application for termination is completed pursuant to clause 4-2.


2. Scope and Responsibilities

2-6.

The parties hereby further acknowledge and agrees that KINX shall in no way bear any responsibility or liability in connection with: (i) non-KINX products or services that Customer, knowingly or unknowingly, chooses to use in connection with the Services, or (ii) Customer-devised or Customer-implemented rules (and associated misconfigurations and outages) or actions undertaken by Customer, or a third party directed by Customer, that might result in denial of service, availability issues or performance degradation.


2. Scope and Responsibilities

2-6.

(same as on the left) (iii) any damages or service disruption that may occur due to the excessive use of power that is described in KINX’s Service Order.


Date
Notice Period: August 10, 2021 ~ August 24, 2021
The revised terms will come into effect from August 25, 2021

Please do not hesitate to contacts us with any questions or concerns that you might have about the amended sections of the General Terms & Conditions.