OP.GG

Service Connectivity, IXcloud®
SectorPortal

OP.GG is a global game portal site visited by around 1.5 million users a day, on average. User satisfaction was boosted by using a dedicated line and high-performance instance.

#improvedcustomersatisfaction #improvedservicequality #서비스품질향상

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Introduction

01

Game Statistics Portal Site for Global Users Enjoy League of Legends

OP.GG is a global game portal site that provides a search engine for the users of League of Legends (LOL) to look up the game statistics. Visitors can search for an LOL user ID and obtain information on the user’s track record, runes, and characteristics. As such, the site operator has been focusing on providing services strictly for the LOL users, and as a result, it is now visited by 1.5 million users, on average, each day. Since 2015, it has been expanding its services beyond the borders of Korea to reach global users and undergoing steady growth and development.

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Background

02

Needing Dedicated Line to Provide New Game Service

OP.GG had been using the services offered via KINX’s IDC close to its office. Then, they began working on a new game service with a game publishing company, and they were in need of a dedicated line for the new service that was set to be launched. They were also looking for a solution to address their growing operating costs arising from business expansion.

What did KINX do?

03

Proposing Cross-Connect for the Company to Directly Select the Dedicated Line of Their Choice

In order OP.GG to provide their new service with high reliability, we proposed the Cross-Connect service, which would allow them to personally choose the ISP of their choice and that the resources needed for service operation be set up in a cloud environment as a way to cut costs. A high-performance server was needed to operate the new service effectively. Thus, we performed research on the servers meeting the specifications required by OP.GG and took part in the server construction and installation process starting from the assembly stage.

Although the company was in need of physical servers due to the rapid growth of its services, we proposed that a cloud be built along with the procurement of physical servers as a way to create an infrastructural environment that would meet their needs, without the need for server migration.

View Details about ‘Connectivity – Cross Connect’

View Details about ‘IXcloud® – Instance’

Effect

04

Improvement of User Satisfaction by Focusing on Service Content Development

OP.GG was able to reduce operating costs and focus more on improving the services for their users, rather than worrying about infrastructure. As a result, they were able to provide improved services and further boost user satisfaction. Through the improvement of service quality and successful business expansion, they were able to attract a larger amount of investment and gain recognition for their immense growth potential.