FAQ



I can’t remember the password to access the cloud admin console.

Category
IXcloud®


Q. I can’t remember the password to access the cloud admin console. What do I do?

A. Click the Forgot Password button on IXcloud and enter the e-mail address you are using as your ID to get a temporary password.
Then, you will receive an e-mail with a link where you can change your password.

※ For other inquiries, contact our Customer Center (02-526-0900) or go to teh Consultation/Inquiries section on our website.