FAQ



How will the charges be calculated if I temporarily suspend the instance account?

Category
IXcloud®


Q. How will the charges be calculated if I temporarily suspend the instance account?

A. The billing standards depend on the monthly plan you’ve chosen. The details are as follows:
- Monthly plan (flat monthly rate): 30% of the normal charges are imposed in case of suspending the account for more than 30 days
- Hourly rate: No charges are imposed in case of suspending the account

For more detailed information, refer to Chapter 3 Article 20 of the Terms and Conditions of the Cloud Service.

※ For other inquiries, contact our Customer Center (02-526-0900) or go to teh Consultation/Inquiries section on our website.